FAQ
Frequently Asked Questions
DFHO FAQ | Custom Paper Napkins & Tableware Factory Questions
Common questions about DFHO Disney approved paper napkins, food grade certification, OEM customization, order terms and global export service.
- Q: Is DFHO an official Disney approved supplier?
A: Yes, we are officially verified Disney Approved Supplier, meeting strict social compliance and manufacturing audit standards.
- Q: Are your paper products safe for food contact?
A: Absolutely. All items pass FDA, SGS and EUTR tests, non-toxic and safe for direct food use.
- Q: How many years has your factory been established?
A: Founded in 2003, we own 23 years professional production and export experience.
- Q: Do you support custom printed logo and design?
A: Yes, OEM and ODM personalized customization is fully available. We have over 550 original designs for selection.
- Q: What main products do you supply?
- Q: Where are your factory and office located?
A: Production base and export trading office are in Shenzhen China, and USA marketing office in California USA.
- Q: What is your minimum order quantity?
A: Flexible MOQ, we accept bulk wholesale orders and small trial orders as well.
- Q: How long is the production lead time?
A: Normally 35 working days after deposit confirmation & order details.
- Q: Which countries and regions do you mainly export to?
A: Our products are sold all over the world, especially well in Europe, North America, Australia, Middle East and South America.
- Q: Can you provide free samples?
A: Free samples are offered, customers only need to bear the shipping cost.
- Q: What payment terms can you accept?
A: We mainly adopt T/T payment terms & L/C at sight for stable international cooperation.
- Q: Do you have strict quality control system?
A: Full-process inspection from raw material to finished goods ensures stable qualified quality.
13 QWhere is DFHO’s booth on 2026 Canton Fair?
ADFHO stays at booth 14.3C03 &14.3C04 during Oct 23-27 2026 Canton Fair in Guangzhou
14.QCan I make an appointment to meet DFHO team before Canton Fair?
AYes, send inquiry to dfho@dfho.com to pre-book onsite
15.Q: Where is DFHO’s paper napkin production factory located?
A: Our production base is in Shenzhen China.
16.Q: Does DFHO support flexo custom printing for private label napkins?
A: Yes, we adopt 6-color eco-friendly water ink flexo printing and provide full OEM & private label customization service.
17.Q: What certificates does DFHO factory own for global tableware export?
A: Our factory is certified with FDA, SGS, EUTR, and official Disney supplier qualification for US, EU and Middle East market import.
18.Q: Do you provide FSC & EUTR certified recycled printed paper napkins?
A: Yes, our recycled napkins own FSC, EUTR, FDA and LFGB certifications. View detailed product info